gabelcorp web store FAQ section

No, in most countries importing is easy and you don't need to do anything. In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company. We provide the necessary shipping documents.

It depends on the quantity of goods and the country. Use the website checkout to preview prices.

The time from when you pay to the time when you receive the goods is typically 6-10 business days. See below to find out details. Your order will be Quality Controlled, Packed, and Dispatched within 3 business days from the time your payment is received and confirmed. Smaller or non-mixed orders are usually dispatched within one day. After we send out your goods, we email you the courier tracking number within 1-2 business days. Transit time from China to your delivery destination, including delivery by courier to your door, is normally only 3-5 business days. If you need help tracking your delivery, or have concerns about a delivery time, we'll be on hand to answer your questions.

If any product is faulty, you can return it to China for a replacement or credit. Please refer to our Terms of Service for details.

We guarantee your products will arrive safely in your destination country. In the unlikely event your package is lost, we will re-send the goods or give you a full refund. Please refer to our Terms of Service for details.

No, our products are mainly not mainstream brands. By importing these direct-from-factory non-branded products, you'll stay on the right side of the law, and enjoy unique products incorporating the very latest technology!

Most of our products will work in most countries. For Cell Phones, TV devices, and Video Cameras, you're advised to read the product description carefully. Just ask our Customer Support Team to advise you. Give them the product code and your country, and we'll check it's suitable for use in your country.

We'll ship your goods to you by air express courier. The choice of courier varies according to country, but most countries currently have a choice of some or all of: DHL, FedEx, and UPS. China EMS is also available for certain countries. Air Express Courier: after dispatch from the warehouse in Shenzhen, China, the shipment goes to the airport in Hong Kong or in Guangzhou, and goes to your nearest major logistics hub. From there the goods are delivered by the courier's local services. Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, we will assist as much as possible. In certain countries, courier packages are subject to abnormal delays due to Customs inspection. In these cases we also offer a special China Express Air Mail service for no extra charge. Please enquire if you believe this applies to your country.